Resume

Summary

Mahesh Duwal

Experienced System/DevOps Engineer with almost 3 years of experience in maintaining system,network infrastructure and working on DevOps. Proven track record of success in organizations like Digital Network Solutions Pvt Ltd as Intern, Enravel Nepal Pvt Ltd as system admin and Cas Total Solution as System/DevOps Engineer. Strong educational background in computer science and Information Technology and excellent skills related to system administration and DevOps.

Education

High School Degree

2014 - 2016

Khwopa Higher Secondary School, Bhaktapur

Bachelor of Science in Computer Science and Information Technology

2017 - 2021

Bhaktapur Multiple Campus, Bhaktapur

Trainings and Certification

CCNA Course 200-301

2022

David Bombal Course self Paced training.

DevOps and Linux Training.

2023

N9 Solution, Kathmandu Nepal

DevSecOps Bundle Course : EC Council

2023

Scholarship Offered by Kathmandu Municipality

AWS Cloud Apprenticeship

2023

Adex International Kathmandu Nepal

Professional Experience

System Administrator

Jan 2022 - Feb 2023

Baneshwor, Kathmandu

Major Responsibilities:

  • Managing Sophos Firewall, Mikrotik Router, Cisco Access Points, Synology NAS Device, Windows Server 2019 and Active Directory Management.
  • Successfully managed and maintained network infrastructure for over 100 users.
  • Troubleshooting office infrastructure issues like Printers, Scanners and IP Phones.
  • Providing IT Support to office Staffs in India and Australia through Skype.
  • Designing and scheduling Data Backup Scripts and Data Recovery from servers to Synology NAS using Robocopy.
  • Worked closely with other teams, including the security team, to ensure compliance with industry standards.
  • Managing Deployment applications like PDQ Deploy and monitoring over 100 pcs using PDQ inventory.
  • Use of Tools: VncViewer, WinSCP, etc.
  • Monitor IP connectivity links from ISP and coordinate with them to resolve the isse.
  • Making the environment of monitoring the CCTV camera footages for Manager whenever necessary.
  • Monitoring Licences of Products and Coordinate with team leaders.
  • Resolving issues with Office 365 mail and office Webmail.
  • Installation and configuration of Laptops with necessary configurations like Vpn and required softwares and deliver to staffs for work from home purpose.
  • Keeping records of IT Inventory like laptops , Monitors , CPU’s SSD’s and Digital Licenses of Antivirus Softwares.
  • Troubleshooting Hardware/Software Issues in Computers.
  • Monitoring Tools : Zabbix.

System and DevOps Engineer

March 2023 - Present

Cas Total Solution, Putalisadak, kathmandu

  • Understanding/Troubleshooting and providing remote as well as on-site Support to resolve issues in Commvault Backup System in Clients System.
  • Compiling timely, comprehensive and accurate documentations or reports as requested.
  • Testing and maintenance of softwares: Commvault and Veeam.
  • Identifying, monitoring and defining the requirements of the overall Enterprise Storage and Server’s in client’s destination.
  • Communicating information precisely and timely with clients and Support Team.
  • Managing creating and maintaining security systems as well as servers, storages and backup system.
  • Finacle Banking Application Support to banks.
  • Setting up CICD pipelines for java ant projects after collaboratin with developers.

    DevOps Tools used:

  • Docker, kubernetes and Openshift.
  • Cloud : AWS, Azure
  • CICD : Gitlab , Jenkins, Github Actions
  • WebServer : nginx,JBOSS and Tomcat
  • IaC Tools : Vagrant , Terragorm , Ansible, Packer
  • Monitoring and Logging : Prometheus, grafana
  • Other Tools : git, Sonarqube